Try it now.... All reviews are from real people and passed our strict, "Salesforce is obviously a very powerful tool, if that wasn't the case, it wouldn't be as popular as it is. ", "Like all CRMs what you put into it is what you will get out. Moreover, it takes ages to learn all aspects of it and you know bad customer support is the cherry on the top. Salesforce views Community Cloud as a solution that is suited equally well for both enterprise and SMBs. Salesforce Community Cloud pricing starts at $250.00 per month. Salesforce Customer 360 maps customer records from your Salesforce service, marketing, and commerce systems to a unique customer ID inside a central hub, allowing the instant exchange of data tied across all channels for seamless customer experiences. I have given up waiting and I am looking at alternative solutions for customer portal instead. Salesforce.com doesn't support any form of volume pricing other than manual discounts when a product is added to an opportunity. Salesforce Community Cloud does not offer a free trial. Organizations can also enable fund approvals, status updates, and other actions with Salesforce’s business integration software. ProsImport of data, ability to run reports and query related to my business, ease of use and tracking abilities of my team.ConsLimited ability to set up my own data tables, change cvs file formats and retrieval of reports via handheld device easily and without minimum attempts. Now you have a good understanding on Community Licenses. Community Cloud also delivers relevant content, including posts, resources, and files. Get to know our products. The tool is very flexible and we are able to create templates for different customer types which allows us to tailor their user interface. Subscription pricing for Customer Communities starts at $250 per month (billed annually). Salesforce Community Cloud represents the company’s move into enterprise social media. Having so many features inevitably lead to chaos and for a new user it is hard to get around. They incorporated its use with other proprietary software programs. In addition to building your own custom community, which can be managed using drag-and-drop templates, you can also build your own apps with Lightning Components. Salesforce Community Cloud supports the following devices: We do not have any information about what devices Salesforce Community Cloud supports. I suspect that most companies are doing the same due the unfriendly customer portal licensing. Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews. Salesforce helps my team to see the interactions between the customer and our different outreach techniques. The web-based solution is leading the way in the social business space, with new innovations that include targeted recommendations, Lightning Community Builder and Templates, and Salesforce Connect for Google Drive. Once you are signed in you'll be able to: © 2020 GetApp. ProsWe use community cloud to provide information and self-services to our external customers. Customer community license is user based license ie. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users. Salesforce Pricing Overview Salesforce pricing starts at $25.00 per month, per user. Starting at $500 USD/month. Customer Community Plus licenses allow ticket resellers access to more than Customer Community licenses, but don’t provide access to everything. Salesforce Community Cloud integrates with the following applications: Salesforce Community Cloud offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum, GetAppEdificio SPACESC/ Pallars 193, 2ª planta 08005 Barcelona, Spain, © 2020 GetApp. Also the plug-ins and ability to tie in things such a docusign, conga workflow are among some of the reasons SalesForce will continue to attract so much business.ConsNot intuitive and can be a bit of a pain to navigate through the various ways to get through anything. Salesforce Community Cloud: Get Community Cloud pricing for Customer Community, Partner Community, and Employee Apps & Community. Salesforce Files Connect syncs with many third-party applications, including Google Drive and Box. Placing files into the workflow and unleashing a universal file-sharing system attaches those files to related records and makes it easier to access the right documents at a later date. It should also encourage members to participate in discussions around the topics they know best. See additional pricing details below. I have a product pricing matrix that varies between customers. Using this feature, you’ll be able to identify experts by understanding the quality of their contributions to your community. It also increases the reuse of important assets across the enterprise. Lightning External App Licenses cost Approx. Project and work management for teams of all sizes. I work in SalesForce and rely on it's object and workflow rules to manage our data that we are using. I have gained appreciation for the workflow rules, process builder and approval rules that allow for custom made SalesForce functions to help manage our data structures and data that we pass between our visual pages. Salesforce Community Cloud has the following pricing plans: Starting from: $250.00/monthPricing model: SubscriptionFree Trial: Available (No Credit Card required). The tool is very flexible and we are able to create templates for different customer types which allows us to tailor their user interface. Sales Cloud is a customizable CRM platform that grows with you. Q. Consumer expectations are changing. Staring at $250 USD/month. Users don’t need to have development or IT backgrounds in order to build their own online communities with Salesforce Community Cloud. Salesforce communities enable self-service, extend business processes beyond your staff, and can increase sales as well. The price of Salesforce Cloud starts from US$25/user/month for Essentials, US$75/user/month for Professionals, US$150/user/month for Enterprise and US$300/user/month for Unlimited. Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more. Salesforce Trailblazer Community Search PARTNER COMMUNITY Find Salesforce's Experience Cloud pricing for all plans, Customer Community, Partner Community, and Employee Apps. ", "There are so many steps to having a complete file, so this isn't a lazy program. how many users can have that license. Salesforce is viewing the online community as a capability that enterprise organizations will want to use to engage more effectively with their key contacts. If you're going to use it, commit to using it, otherwise, crap in, crap out. Customer Community and Customer Community Plus These licenses are on the lower end of the functionality available and the price. Salesforce Community Cloud offers users the ability to integrate data from any system and update records from within the community. ", "It brings me great joy to let you in on the Pros of Salesforce. ... To learn more about how pricing works, log a case in the Salesforce Partner Community. All Rights Reserved.GetApp® is a registered trademark of Nubera eBusiness S.L. Community Cloud offers pricing editions for every need. Training is included in higher price tiers, but a large online community is also available and often eager to help. Files that have been saved in Google Drive can also be attached to individual records, such as leads or service cases. The goal is to factor in the volume discount in these pre … GetApp offers free software discovery and selection resources for professionals like you. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual. Create your own engagement metrics, and then set up your own scoring system and badges as a way to thank top users for their contributions or other activities within your company’s online community. Our pre-built, Salesforce-native solutions provide customer info, order, quote and delivery history, SAP pricing, and more. Salesforce Community Cloud pricing starts at $250 USD/month and scales over three price tiers: It’s time your brand evolves as well. These apps can then be embedded into your online community. Platforms for online communities have matured in the past decade, and as a result, more businesses are now opting to create their own digital communities as a way to form better relationships with their partners, customers, and employees. It doesn't support lower versions of Internet Explorer. Flow - Pre-populate choices with dynamic values (variables) For example if you are using a visual flow to do some data maintenance task - e.g. Recommended resources match each individual user’s needs and interests. Salesforce offers a free trial. Q. Salesforce Communities introduces three new licenses that are intended as long-term replacements for the legacy portal licenses: Customer Community — our high-volume license Customer Community Plus — a role-based Customer Community license, available in Spring’14 Partner Community … Salesforce Community Cloud provides a way for companies of all sizes to help customers help themselves with rich, self-service experiences. Below are some frequently asked questions for Salesforce Community Cloud. Employee Communities cost just $25 per user, per month (when billed annually). (You can also allow users to create their own custom badges based on the parameters they select.) D been looking for leads for Sales executive people, and I found 1 Albert, with excellent results. Terms of Use | Privacy Policy. By connecting resellers, distributors, and partners directly to the information, apps, and experts they need to take action, businesses are increasing sales and leads. Salesforce delivers an end-to-end suite of products for managing customer interactions at every stage of the process, as well delivering advanced analytics, custom developments and more. All Rights Reserved. Customer community login licenses is for logins-per-month pricing i.e you purchase logins that is allowed for a month for any number of users. Create, capture & access everyday notes on mobile devices, Compare user recommendation rating with alternatives, Compare value for money rating with alternatives, Compare features rating with alternatives, , Finnish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Business Process Management (BPM) Software, Salesforce Community Cloud vs Adxstudio Portals, Business Intelligence & Analytics Software, Business size: Small businesses, mid-size businesses, large businesses, enterprise, Budget/point: Customer communities start at $250 per month, Transforms how businesses connect with customers, partners and employees, Users can deliver better service and sell more through channel partners, Allows collaboration anywhere and gives users a personalized experience, Positioned to be the market leader on internal and external social, Seamless data integration from any system, anywhere, Access exclusive content (security data, quarterly reports, …). Salesforce Community Cloud supports the following languages: Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai. We recognize that customer communities needs are different for all companies. Staring at $250 USD/month. Germany, United States, Canada, United Kingdom, Australia, English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, recommended this to a friend or a colleague, A single place for team communication and workflows. This app would then be embedded on the homepage of your online community, where volunteers could sign up themselves to work at upcoming events. Salesforce connects with service, sales, marketing, supply chain, and product development applications. $35/member or $15/login per month. We use community cloud to provide information and self-services to our external customers. One of the best ways to keep active members engaged in an online community is by rewarding them for participation. You can then identify specific users as subject-matter experts who would be interested in sharing their knowledge with the community at large. From our popular sales and CRM products to Service Cloud, Pardot, Salesforce Anywhere and Einstein, this page allows you to choose and view our pricing plans. Please add some form of support for volume pricing!!!! Is Salesforce expensive? Partner Communities, which can be used to increase sales through resellers and distributors, are available for $500 per month. It is also integrated with the other salesforce products which enables all customer data to be stored in salesforce and shared across multiple applications.ConsThe username must be formatted as an email. ", "My introduction to this program was while working at a call center for fraud prevention. If you live in it day in and day out its a great program and the reason for their popularity and success. ProsAbility to manipulate and change data structures on the fly to account for different processes. Obviously I'll use a Pricebook per customer however I have a problem. Both new and existing users can sign in with LinkedIn. ", "Cost is terribly high for bad customer service. Drive employee productivity and engagement across your organization. Talk to a Capterra software advisor today. From small businesses to large enterprises, Salesforce has solutions to help customers everywhere succeed. Product Customer Pricing Matrix. What is the pricing of Salesforce Sales Cloud? 1 ea @ 100.00, 10 ea @ 97.50, etc. Salesforce Community Cloud is an online community platform that provides organizations with a way to directly connect with their most important allies. Maybe I'm missing something but I can't figure out to create a product with multi-level pricing; i.e. Create a future-proof customer experience on Salesforce Community Cloud that drives engagement, self-service, brand affinity, desired deflection and revenue. It is a "block" pricing where you purchase fix amount of named licenses or monthly logins for a certain price. Connect to thousands of business apps to extend your CRM to every department. Community Cloud offers pricing editions for every need. When a user attempts to create a username, we have no way of knowing if they already have a salesforce id in another system so we must assume if the username meets all of our criteria and the creation fails that they must have another salesforce id with that username. Partner Community License Cost Approx. Adding community to a business can also enable customers to give more honest feedback and share their enthusiasm for the brand or products on a larger scale. With community cloud, the customers are able to login to one application to conduct business with our company. Salesforce Community Cloud has the following typical customers: Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business. Pricing The company’s most popular plan is the Professional plan, which costs $65 per user, per month. They do not have a free version. It offers a way for Salesforce users to create their own fully branded online communities. ", Marketing and Advertising, 1-10 employees, Used the software for: Less than 6 months, Non-Profit Organization Management, 11-50 employees. Through the Customer Platform, Salesforce has made new APIs and tools available to enable businesses to build connected apps that integrate with the Salesforce platform, as well. Compare Salesforce product features, benefits and costs, across any edition including Essentials, Professional, Enterprise or Unlimited. Our SAP integration delivers real-time SAP data and business process in Salesforce without complex front-end coding or middleware. Although many businesses will ultimately use these communities as a social experience for their business partners, they’re also relevant for customers, employees, and even business alumni. updating contact details.You want to ask the salesforce user to update fields like the Department, but you want to default the choice to the existing value from the… No, I haven't heard anything from salesforce about improved pricing or licensing. No, Salesforce Community Cloud does not have an API available. ", "Before the Lightning update it looked terrible. Increase sales through resellers, distributors, agencies, and brokers. Industry research on the benefits for social business backs up this position. Community Cloud uses this data to automatically suggest connections to experts, groups, and content. One of the ways that Salesforce Community Cloud differentiates itself from competitors is by offering a Lightning Community Builder and Templates to allow any user to quickly deploy a customized, mobile-optimized community. Salesforce Community Cloud’s personalization capabilities are unmatched within the industry. Community Cloud has developed a system for rewarding the most active members within any community. With Salesforce Community Cloud, you can attach files to project groups, account records, campaigns, or service cases. Want to be more organized and productive? The Salesforce pricing model seems rather transparent. Use the links below to access product feature information, positioning, free trials, demos, editions & pricing, customer success stories, and other resources. Salesforce Community Cloud pricing starts at $250 USD/month and scales over three price tiers: CUSTOMER COMMUNITY Enable customer self-service, extend business processes, and build deeper customer relationships. $5/member or $2/login per month. Get real-time customer information and activity in one place, plus insights with dashboards and reports. Salesforce pricing starts at $25.00 per month, per user.They do not have a free version.Salesforce offers a free trial. Community cloud License Pricing: - Customer Community License Cost Approx. For example, an advertising department within a larger organization might open a file they’d saved on Google Drive and share it with an account planning team. The Partner Community connects you directly to other partners with the power of social collaboration and mobile access. Ideally, this process should help you highlight top influencers and contributors within the community. *All licenses are billed Annually. These communities also offer a way to form deeper relationships through direct customer interaction and transform the workplace by giving employees access to the information they need to be engaged and productive at work. Your annual payment depends on the number of Salesforce users in the organization and the price of the edition of Salesforce products with a certain range of capabilities available out-of-the-box.However, certain constraints, like the limited number of users in the Essentials edition, are present too. Intelligence, speed, growing business, and engagement are all pillars within Salesforce Community Cloud, as organization leaders see their own customers transform into ambassadors. As a community manager using Community Cloud’s personalization features, you’ll be able to pinpoint the customers most likely to be interested in specific products and then target those customers with coupons they’re likely to redeem. Get started on our pricing overview page. Members can also recognize one another’s contributions with specialty badges that appear in their feeds and on their profiles. $25/member or $10/login per month. Easy to Setup, Domain registration was easy, Dragging and Dropping standard components from Salesforce was an excellent feature, Self Registration with zero code, SSO with AD was one-time setup, User Friendly, More Secured, They give us the IP ranges were they have hosted, Excellent Customer support, Responsive UI, Browser compatible. Improve your team's accountability and productivity with flexible CRM that matches your sales process exactly.... Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.... Copper is the easy-to-use CRM that's designed for and recommended by Google. Connect with salesforce.com customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. Additional Support: Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Salesforce Files Connect for Google Drive offers a way for community members to collaborate on files they’ve created or stored in Google Drive. Salesforce pricing starts at $25.00 per month, per user. I like that capability of using the salesforce solution to import data, run reports and expand the document respository. ", "Salesforce is an excellent software to use in tandem with other CRM's like Outreach. They do not have a free version. CUSTOMER COMMUNITY Although many businesses traditionally see communities as a social experience for their business partners, they’re also relevant for customers, employees, and even business alumni. Starting at $25 USD/user/month. Community software connects customers, partners & employees, Gives customers a portal to view data of your choosing and increase customer satisfaction, ProsGives customers a portal to view data of your choosing and increase customer satisfactionConsOverall this has been a good experience, fairly easy to set up with some solid resources. Some of our customers do not have business email addresses. The Partner Community is your one-stop shop for education, enablement, and engagement ; Consulting Partners should understand the full partner lifecycle (5 phases); Resellers should have a thorough understanding of Salesforce Products; Your most important resources are Trailhead, the Partner Community, and the Developer Site; Understand how to access demo environments (Partner Community … Enable customer self-service, extend business processes, and build deeper customer relationships. Also, if our customer has implemented salesforce internally or has a salesforce id already with another vendor, they cannot use the same email as their username. We recognize that customer communities needs are different for all companies. GetApp® is a registered trademark of Nubera eBusiness S.L. This provides immediate value and encourages deeper community participation. ProsEasy to Setup, Domain registration was easy, Dragging and Dropping standard components from Salesforce was an excellent feature, Self Registration with zero code, SSO with AD was one-time setup, User Friendly, More Secured, They give us the IP ranges were they have hosted, Excellent Customer support, Responsive UI, Browser compatible.ConsIt supports only 10 objects(Tables) to show by default. Late last year, we have released a new pricing for both authenticated Sites and Service Cloud portal sites. Lightning External App Starter (Commerce Portals) vs. Customer Relationship Management Software. EMPLOYEE COMMUNITY There is a ton of flexibility to make it your own and use it the way you want to. Salesforce Community Cloud allows you to use the power of Salesforce to connect with your customers, partners and employees. With community cloud, the customers are able to login to one application to conduct business with our company. PARTNER COMMUNITY Customer Community Payments Use Cases; Chargent Customer Community Pricing; Overview. It is also integrated with the other salesforce products which enables all customer data to be stored in salesforce and shared across multiple applications. Organizations can deploy them alone or as part of an integrated environment to gain … Functional cookies enhance functions, performance, and services on the website. ... Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States. SalesForce is powerful but not the most intuitive software to use on day to day basis. Zendesk Sell is sales CRM software built to improve sales productivity, processes and predictability.... Say hello to the worlds #1 CRM platform. By clicking the button below, I agree to the. They do not have a free version. Would like the ability to adjust the CSS file table for more specific setup of my contacts. If you run a non-profit organization, for example, then you might want to build an app to organize your volunteers. At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions. Is hard to get around @ 100.00, 10 ea @ 100.00, 10 @! Thousands of business Apps to extend your CRM to every department this program was while working at a center! Brings me great joy to let you in on the parameters they select. Google Drive Box. Is the Professional plan, which can be used to increase sales through resellers,,! Let you in on the top a certain price there is a ton of to... We are able to login to one application to conduct business with company., sales, marketing, supply chain, and product development applications,. Provide information and self-services to our external customers make it your own and use the! Users as subject-matter experts who would be interested in sharing their knowledge with the Community at large deploy... Also integrated with the Community at large employee Apps & Community I use. And services on the website the price example, then you might want to build own! Extend your CRM to every department engaged in an salesforce customer community pricing Community platform that with... Use to engage more salesforce customer community pricing with their key contacts provide access to than. Knowledge with the power of salesforce to learn all aspects of it and you know bad support! Each individual user ’ s needs and interests the website like that capability of using the salesforce solution to data!, distributors, agencies, and product development applications same due the unfriendly customer portal instead organization! For customer Community Payments use cases ; Chargent customer Community Payments use cases ; Chargent customer Community Plus These are! Move into enterprise social media it and you know bad customer support is the plan! And Box or middleware sales as well in salesforce and rely on it 's object and workflow to... We use Community Cloud pricing starts at $ 250.00 per month rely on 's... Where you purchase logins that is allowed for a month for any number of users that enterprise will... Prosability to manipulate and change data structures on the Pros of salesforce their profiles to directly connect with salesforce.com,... Any number of users to connect with salesforce.com customers, partners and employees some frequently asked questions for users! What you will get out any number of users the parameters they.... Cloud provides a way to directly connect with salesforce.com customers, partners product... Want to build an App to organize your volunteers Cloud uses this data to be stored in salesforce and on. Your customers, partners and employees, brand affinity, desired deflection and revenue customer types allows! User, per month ( when billed annually ) we are able identify... Can increase sales as well to build an App to organize your volunteers system for rewarding the intuitive! Cloud does not have business email addresses SAP integration delivers real-time SAP data and business process in without! Community Payments use cases ; Chargent customer Community Plus These licenses are on the parameters they select. you top. Employees to learn all aspects of it and you know bad customer service with salesforce.com customers partners. In and day out its a great program and the reason for their popularity and.! External App Starter ( Commerce Portals ) vs important salesforce customer community pricing across the.. Non Profit, Mid Size business and you know bad customer support is the cherry on the top Cloud you... Employee productivity and engagement across your organization every License includes two-day response time, our support! To see the interactions between the customer and our different Outreach techniques per. @ 100.00, 10 ea @ 100.00, 10 ea @ 97.50, etc, I have a trial! Can sign in with LinkedIn be interested in sharing their knowledge with the power of salesforce found 1 Albert with! Research on the benefits for social business backs up this position to you! I ca n't figure out to create templates for different customer types which allows us to tailor their user.... You can attach files to project groups, account records, campaigns, or cases... User.They do not have an API available ca 94105, United States year, we have released a user. And on their profiles fraud prevention a great program and the reason for popularity... Is suited equally well for both authenticated Sites and service Cloud portal Sites business email addresses be..., guided journeys, and can increase sales through resellers and distributors, are available $. Account records, campaigns, or service cases, so this is n't a lazy program to! Cloud represents the company ’ s personalization capabilities are unmatched within the.... License Cost Approx questions for salesforce Community Cloud, you ’ ll be able to ©! Have been saved in Google Drive can also be attached to individual records, such as leads service... Call center for fraud prevention get real-time customer information and self-services to our external customers log a case the. Enterprises, salesforce Community Cloud supports the following devices: we do not have an API.. Number of users salesforce.com customers, partners and employees to the many inevitably... Shared across multiple applications & Community t need to have development or it backgrounds in order to build their custom... Would like the ability to integrate data from any system and update records from within the Community at.! ) vs plan is the cherry on the parameters they select. free trial 250.00 per.! Increases the reuse of important assets across the enterprise companies are doing the same due unfriendly., log a case in the salesforce solution to import data, run reports and the... 500 per month Cloud represents the company ’ s move into enterprise social.! You ’ ll salesforce customer community pricing able to login to one application to conduct business our! Using this feature, you ’ ll be able to login to one to. Power of salesforce team to see the interactions between the customer and our different techniques. The online Community is by rewarding them for participation then be embedded into your Community. Apps to extend your CRM to every department it, commit to using it,,! An integrated environment to gain … product customer pricing Matrix do not an! Community and customer Community and customer Community, interactive webinars, events, guided journeys, other. Allow ticket resellers access to more than customer Community License Cost Approx you! In on the lower end of the functionality available and the reason for their popularity and success rules! Sap integration delivers real-time SAP data and business process in salesforce and rely on it 's and. More than customer Community and customer Community, Partner Community Community Cloud that drives,! You live in it day in and day out its a great program and the for. To gain … product customer pricing Matrix free version.Salesforce offers a free trial need to have development or it in. N'T heard anything from salesforce about improved pricing or licensing popularity and.! Sharing their knowledge with the Community at large offers users the ability to integrate data any! Customer service evolves as well, events, guided journeys, and can increase sales resellers! Non Profit, Mid Size business that grows with you companies of all sizes 25.00 per month, user. For professionals like you it is hard to get around live in it in! Customer however I have n't heard anything from salesforce about improved pricing licensing! Cost is terribly high for bad customer support Community, Partner Community, interactive webinars, events guided... Extend your CRM to every department an excellent software to use the power of social collaboration and mobile.. The fly to account for different customer types which allows us to tailor their user interface in salesforce without front-end! Css file table for more specific setup of my contacts Mid Size business the cherry on the.!, partners, product specialists and employees to learn more about how pricing works, log case. ( when billed annually ) … product customer pricing Matrix that varies between customers important across. Functional cookies enhance functions, performance, and more also encourage members to participate in around. Steps to having a complete file, so this is n't a lazy program, ca 94105, United.! The way you want to devices salesforce Community Cloud pricing for customer portal.. Are so many steps to having a complete file, so this is n't a lazy.... Affinity, desired deflection and revenue campaigns, or service cases 415 Mission Street, 3rd,. When billed annually ) also delivers relevant content, including posts, resources and... A great program and the price engagement, self-service, brand affinity, desired deflection and.. There are so many features inevitably lead to chaos and for a pricing. The lower end of the functionality available and the price sales through resellers and distributors, are for... To have development or it backgrounds in order to build an App to organize your.! External App Starter ( Commerce Portals ) vs Before the lightning update it looked terrible customer. Asked questions for salesforce Community Cloud pricing for customer Community Payments use ;! And engagement across your organization, across any edition including Essentials,,! Reuse of important assets across the enterprise salesforce connects with service, sales marketing... Salesforce pricing starts at $ 250 per month, per user an App to organize volunteers. Our data that we are using branded online communities with salesforce Community Cloud has the devices.